The needs of today’s market are clear: if you want to be competitive, HoReCa, distribution, and retail clients are no longer looking only for products. Those are relatively easy to find. Their expectations go further.
What they need is logistical support, a curated selection, and a complete service.
This is where the One-Stop-Shop model comes in: a powerful hub to manage and coordinate multiple needs.
This is the strategic approach chosen by Ludovico Soranzo: offering a complete ecosystem that makes the customer’s life easier, strengthens their offering, and reduces operational friction. We explain everything in this article.
What exactly is the “One-Stop-Shop” model?
The “One-Stop-Shop” concept consists of offering a wide range of products or services through a single source, so the client does not need to turn to multiple suppliers or intermediaries.
The advantages for the client are clear, including:
● Efficiency: one single hub, reduced coordination steps.
● Single point of contact: simplified communication and greater transparency.
● Better integration between product, service, logistics, and customer support.
How do we apply it at Ludovico Soranzo?
For our company, the One-Stop-Shop model translates into several concrete aspects:
1. Exclusive selection of premium products
Our catalogue includes 1,800 carefully selected references offering authenticity, character, and history. In other words, the client isn’t just “buying a premium product”—they’re acquiring a real differentiator: brands with identity that stand out.
2. Integrated logistics and distribution
We offer bonded warehouse services, domestic and international distribution, and operational support that simplifies delivery for the client. As a result, they no longer need to manage multiple logistics, customs, or transport providers.
3. Full support for B2B customers
We don’t just deliver the product: we guide the client with consulting, catalogue updates, and ongoing assistance. Ultimately, we become partners for specialist stores, large distributors, and HoReCa chains.
4. Cohesion between product, service, and joint growth
As a One-Stop-Shop, we don’t aim for a one-off sale: we want our clients to evolve with us so we can grow together. This requires coordination, medium–long-term vision, and an offering capable of adapting to new trends, seasons, and markets.
Why is choosing a One-Stop-Shop especially valuable in today’s market?
● In times of high complexity (regulations, logistics, costs, competition), eliminating operational friction is essential: having a single point of contact reduces time, errors, and internal costs.
● It allows more agile access to product innovation: with a partner who already selects and manages signature brands, previews new launches, etc., the client can stay ahead of competitors.
● It improves the overall experience flow: when product, supply, delivery and service are coordinated, commitments to the final customer are better fulfilled.
● It facilitates strategic planning: instead of reacting to every need, you can plan with a partner who understands the channel and provides integrated solutions.
● One single invoice and one single payment with a single contact person.
How we address today’s market challenge
Adopting a One-Stop-Shop model is not without its challenges:
● Coordinating multiple services/products requires solid infrastructure (logistics, IT, operations).
● Maintaining high quality in every aspect: product selection, fulfilment, customer service.
● Avoiding dilution: a One-Stop-Shop provider must maintain its identity, specialization, and added value—without becoming a “generalist in everything.”
At Ludovico Soranzo we address these challenges through:
● A specialized team for each area (product, logistics, customer service).
● Clear quality criteria for the brands we incorporate.
● Transparency and smooth communication so customers know what to expect and when.
Conclusion
If you operate in the premium beverages sector and are a HoReCa professional, an online retailer, a Cash & Carry or large distribution chain, or a specialized wine shop, working with a One-Stop-Shop supplier can make all the difference.
At Ludovico Soranzo we are a reliable, single point of contact able to offer a curated brand selection, seamless logistics, dedicated service, and a strategic vision to grow together.
We invite you to explore our full catalogue and discover how we can meet your specific needs.
